FAQ's

WHERE ARE YOU BASED?
We’re proudly based in the United Kingdom.

HOW DOES SHIPPING WORK?
We’ve partnered with reliable suppliers such as ZainDrop to bring you high-quality pet products. Orders are usually processed within 1-2 business days and shipped directly from our partners' warehouses.

You can expect delivery within * around 8-10 business days *.

DO YOU SHIP INTERNATIONALLY?
Currently, we only ship within the United Kingdom. Stay tuned for global expansion soon!

WHAT IF I NEED TO RETURN SOMETHING?
No worries! Just email us at [YOUR_EMAIL_HERE] and we'll help guide you through the process.

HOW DO I CONTACT YOU FOR PRESS INQUIRIES?
Please reach out via email at [YOUR_EMAIL_HERE].